Raleigh Office
7016 Harps Mill Rd Raleigh, NC 27615
Phone: 919-846-6169

Clayton Office
300 Guy Road Clayton, NC 27520
Phone: 919-359-9191


Frequently Asked Questions

No. Your general dentist may refer you to our office, but a referral is not needed to set an initial visit.

There is no set age; however, we can start evaluating around age 6 or 7 (earlier if your dentist notices something that may need early intervention).

Our office will file your insurance for you as a courtesy.  Please note that your insurance company requires that we submit your social security number with your claim.  If you do not wish to submit this information, your claim may be rejected by your insurance company, resulting in additional out of pocket expenses!  For insurance plans with whom we participate, we will automatically file the claim.

We are open 8am-4:30pm Monday through Thursday. We alternate between our two offices, please call to confirm which office we are in if you are planning on stopping by. We also have a calendar of our office locations on the “schedule” tab at the top of the site.

Yes. We can see patients and perform all services at either office, just let us know if you would like to switch offices for your visit so that we can have your chart available and schedule accordingly.

Simply call the office and we will set an appointment. If it is after hours, call our office and our voice mail will direct you to emergency contact numbers.

There is no down payment – the contract fee is split into equal monthly payments, and the first monthly payment is due the day the braces are applied. There is a 15% discount available if your contract is paid in full the day the braces are applied. 

There are a few steps that must be completed prior to getting braces. First, we will do a FREE INITIAL VISIT to determine your need for orthodontic treatment. After the preliminary visit, if it deemed necessary to pursue braces, we will take records. About 1-2 weeks after the records are taken, we will do a consultation where we will discuss the actual treatment and the fees associated with your treatment. Once the consultation is complete, we will set up two appointments for braces. The first appointment is for spacers and takes 5-10 minutes. One to two weeks after the spacers are inserted we will apply the braces. This appointment will take 1- 1 1/2 hours and is performed at 9:30am or 11:00am. After the braces are applied, we typically see patients every 4-6 weeks for adjustments.